Connect Interiors is the region’s premier Women Owned Steelcase Inc. dealership, providing commercial furniture by creating spaces that are engaging, inspiring, and perfectly tailored to our clients’ needs and goals. Our clients range from small business owners to large corporations in healthcare, education, sports arenas and hospitality environments. A comprehensive menu of services includes space planning, order management, project management, installation and facility management.

At Connect Interiors, we are passionate about providing world-class workspaces. Having built our business on personal relationships and best practices, we continue to grow on that solid foundation every day.


Responsible for the initial guest and team member experience when entering our Worklab. Maintain presence at front desk – greet visitors, vendors, and customers as well as manage the main office phone.  Provide superior customer service in a positive, courteous, professional, efficient and timely manner.  Provide clerical support as needed for all front desk activities.  Assist with maintaining the common areas of the company specifically relating to food, supplies, housekeeping, set-up and clean-up, i.e. all catered functions, the lunchroom facility and the coffee station.  Conduct a variety of administrative, marketing duties to support the office. We are looking for an energetic, self-starter who can wear multiple hats, who is experienced in handling a wide range of administrative and executive support related tasks, and who also is able to work independently with minimal supervision.


  • Operate main phone directing calls to the appropriate people.
  • Greet visitors, vendors, and customers. Assure exceptional customer experience until intended Connect Interiors employee receives guest.
  • Administrative tasks, including organizing and scheduling vendor meetings and appointments, addressing scheduling conflicts, and providing guest support.
  • Handle incoming and outgoing mail.
  • Administration of office machinery: postage meter and scale, copiers, printers, scanners, plotters, etc. This includes making service calls and ordering supplies for the equipment.
  • Accept and sign for all incoming postal deliveries. Notify intended recipient of the delivery.
  • Schedule outgoing courier.
  • Light accounting functions as determined, such as reconciling payments with invoices, tracking received payments, etc.
  • Maintain all necessary contact lists.
  • Assist with the coordination of internal and external catering needs, i.e. schedule on Outlook, order food and beverages, set-up and clean-up. Review and approve all related invoices.
  • Order and maintain inventory for all office supplies. Review and approve all related invoices.
  • Manage supply closets/areas and business stationary supplies.
  • Order customer gifts, product literature and samples as needed. Review and approve any related invoices.
  • Maintain or assist with maintaining housekeeping for all common areas in the company – specifically the showroom, work café, coffee stations, refrigerators and all meeting rooms.
  • Purchase and stock beverages, food and supplies for the work café.
  • Assist sales and marketing with their specific client events and actively participate in the planning and execution of company events.
  • Assist with miscellaneous marketing, accounting or sales support projects.
  • Assist with travel and hotel arrangements for team members.
  • Create and maintain procedural guideline documents for effective management of the front desk operation, sales floor coverage and relief personnel.
  • Assist with facilities management efforts including communicating with appropriate resources regarding space concerns and needed repairs.
  • Provide other administrative assistance as needed.


  • Communicates/Collaborates Effectively: Strong verbal and written communication and presentation skills. Ability to tailor message across a variety of audiences. Strong interpersonal skills; develops and maintains positive relationships internally and externally. Strong team player.
  • Demonstrates Accountability: Strong self discipline and motivation. Shows initiative, takes responsibility for work and actions, high level of integrity.
  • Execution Management: Works quickly to get things done; uses resources effectively; detail oriented and high level of accuracy. Owns execution of tasks and demonstrates excellent follow through. Drives for Results and fosters a sense of urgency.
  • Strategizes and Problem Solves:  Problem solving orientation; critical thinking skills; understands how their work relates to the whole; generates new ideas that add value; ability to seek out appropriate information to make effective decisions.
  • Continuous Learner: Self-directed, learns and advances from experiences and feedback, stays informed of industry trends, products, and applications. Open to new experiences to develop skills and ability to work in a fast-paced, continuously evolving role.


Minimum requirements:


    High school diploma or GED.

  • 1+ year office clerical experience preferred.
  • 1+ year previous Receptionist experience.
  • Previous customer service experience both in person and over the phone.
  • Very dependable, reliable and punctual – set hours 8:00 am – 5pm
  • General understanding of office procedures related to faxing, filing, courier services, etc.
  • Strong working knowledge of Microsoft Office tools.

Desired requirements:

  • Associates Degree or equivalent work experience.
  • Sales and Marketing interest/skills including social media management

Employees are responsible, as a condition of hire and continued employment, for following all prescribed safety rules and procedures to prevent workplace injuries. All employees are expected to cooperate in every aspect of the company’s safety program and follow safe work practices. 

While this job description accurately represents the current primary duties of the role, functions may be adapted as necessary to meet business need.

Connect Interiors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, Connect Interiors complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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